Description

We are seeking a dynamic and detail-oriented RM Who can handle existing Clients to join our team. The ideal candidate should have at least 6 Months to 1 year of experience in e-commerce management, Client Handling, Renewals, Upselling, Cross Selling, online Selling, or digital marketing.

Skills

Key Responsibilities

• Create, update, and optimize product listings across multiple e-commerce
• platforms (e.g., Amazon, Flipkart, Shopify, Meesho, Jiomart etc.).
•  Managing and updating ecommerce portal content such as product listings,
• inventory updates, etc.
•  Assist clients with queries related to their order status, available products,
• dispatch details, payment details, etc. via emails.
•  Experience in managing Amazon seller portal or others will be added advantage.
•  Collaborate with the technical team to resolve any issues related to the website
• or user experience.
•  Managing client feedbacks, reviews and claim requests.
• Customer Relation, Client Handling, Client Management, Upselling, Cross Selling

Qualifications

•  A Bachelor’s degree in Business, Marketing, or a related field.
•  Minimum 6 Month to 1 year of experience in Client Servicing, or e-commerce industry.
•  Strong understanding of e-commerce platforms (e.g., Amazon, Flipkart, Shopify,
• etc.).
•  Ability to multitask and work under pressure in a fast-paced environment.
•  Ability to handle problem & queries of Client.
•  Good communication and interpersonal skills.