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Frequently Asked Questions about Nykaa

Are you new to Nykaa and wondering how it all works? Or are you a seasoned buyer or seller looking for some answers to your burning questions? Whatever your situation, we've got you covered with our comprehensive FAQ guide.

What is Nykaa?

Nykaa is an online marketplace where people can buy and sell beauty products, including makeup, skincare, haircare, and wellness products. With a wide range of brands and products, Nykaa is a bustling community of beauty enthusiasts and sellers from around the world.

How do I buy something on Nykaa?

To buy something on Nykaa, simply search for the product you're looking for and browse the listings until you find the one you want to purchase. Click on the product to view more details, including the price, shipping options, and seller's policies. Once you're ready to buy, click "Add to bag" and follow the prompts to complete your purchase.

How do I sell something on Nykaa?

To sell something on Nykaa, you'll need to create a seller account and set up a shop. You can then list your products for sale, set your prices, and choose your shipping and payment options. Once your products sell, you'll need to ship them to the buyer and receive payment through Nykaa's secure payment system.

How much does it cost to sell on Nykaa?

Nykaa charges a commission fee on the sale price of each product sold. There may also be additional fees for optional services, such as promoted listings or payment gateway fees.

How do I get paid for sales on Nykaa?

Nykaa Payments is the primary payment method for sellers on Nykaa. This allows buyers to pay with a variety of payment methods, including credit card, debit card, UPI, and more. Funds from your sales will be deposited into your bank account on a regular basis.

How do I ship items to buyers on Nykaa?

Sellers on Nykaa are responsible for shipping their products to buyers. You can choose your preferred shipping carrier and service, and set your own shipping rates and policies. You can also purchase and print shipping labels directly from Nykaa.

What should I do if I have a problem with a transaction on Nykaa?

If you have an issue with a transaction on Nykaa, such as a problem with a product you purchased or a dispute with a buyer or seller, you can contact Nykaa's customer support team for assistance. They can help you resolve any issues and ensure a smooth transaction.

We hope this FAQ guide has helped answer some of your questions about buying and selling on Nykaa. For more information, be sure to check out Nykaa's Help Center or contact their customer support team. Happy shopping and selling!

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